This is a courtesy translation. The German version is binding: Nutzungsbedingungen. Annex D-1, the withdrawal instruction, is published at /en/withdrawal/.

StoryMapp — End User Terms and Conditions (End User Terms)

Version 1.2 — effective 20 October 2026

1. Provider and Scope

1.1 The StoryMapp apps (iOS and Android) and the related website (together the “Platform”) are provided by Location Science GmbH, Purrbachstr. 7c, 85305 Jetzendorf, Germany, registered with the commercial register of the Amtsgericht Ingolstadt under HRB 12011, email: [email protected] (“Location Science”, “we”, “us”).

1.2 These Terms govern the use of the Platform by end users (“you”). Content providers who supply content through our CMS are additionally subject to the StoryMapp Content Provider Agreement.

1.3 The terms of the app store through which you obtain the app (Apple App Store, Google Play) apply in addition; see also Section 16.

2. Description of Services

2.1 StoryMapp is a platform for location-based stories and tours: it shows points of interest (“POIs”), tells related stories in text and audio form (including in multiple languages), and may offer tours with suggested routes.

2.2 Third-party content. The stories, images, audio content and tours predominantly originate from content providers (e.g. destinations, museums, zoos, associations, private individuals). We do not adopt this content as our own; the respective provider is primarily responsible for its accuracy. Our responsibilities under the Digital Services Act remain unaffected (Section 8).

2.3 Automated translation and narration. Translations and audio narration are in part generated automatically (machine translation, text-to-speech) and are not editorially reviewed in every case. They may therefore contain errors. Content marked accordingly is an orientation aid, not authoritative information. You can report errors by email to [email protected]; we will correct material errors within a reasonable time.

2.4 Free use; financing through advertising and support contributions. Use of the Platform is free of charge. The Platform is financed through advertising (Section 2.6) and voluntary support contributions (Section 2.7). If we additionally introduce paid features, we will clearly inform you of the price and scope before the contract is concluded; supplementary terms, including a separate withdrawal instruction, will apply to such features.

2.5 Offline use. The app may cache content on your device for offline use. After content ceases to be available on the Platform, a cached copy may remain on your device until deleted by the app or by you.

2.6 Advertising. The Platform displays advertising. Advertising is labelled as such and kept separate from editorial content; advertised third-party products or services are not endorsements by Location Science. We display personalised advertising only where there is a legal basis for it (in particular your consent, which you may revoke at any time with effect for the future); details are set out in the Privacy Policy (Section 9). In line with the 4+ age rating, we only permit age-appropriate advertising.

2.7 Voluntary support contributions. You may voluntarily support us financially through the app. Such contributions are not payment for additional features; they create no entitlement to any consideration and do not affect the app’s functionality. Note: Location Science is a commercial GmbH and not a charitable organisation; support contributions are therefore not tax-privileged donations, and we do not issue donation receipts. Where the rules of the relevant app store so require, payment is processed through its payment system (in-app purchase); the app store’s terms additionally govern payment processing, cancellation and refunds (Section 12.3). Your statutory right of withdrawal (Section 12) remains unaffected.

3. Contract Formation, Account, Minors

3.1 The usage contract for the Platform is concluded when you download the app and first use it or — where offered — register an account and accept these Terms.

3.2 Where registration is offered, your details must be accurate and current. Keep your credentials confidential and notify us promptly of any unauthorised use.

3.3 StoryMapp’s content is suitable for all ages (age rating 4+ / “Everyone”). If you are a minor, you may register an account only with the consent of a parent or legal guardian.

4. Licence to Use the Content

4.1 We grant you a non-exclusive, non-transferable, non-sublicensable right to use the Platform and the content available on it for private, non-commercial purposes, including caching for offline use within the app.

4.2 In particular, you may not: reproduce, distribute, communicate to the public or commercially exploit content outside the Platform; systematically extract content (scraping, data mining, including for training AI models); remove proprietary notices or attributions; or circumvent technical protection measures. Statutory exceptions (e.g. §§ 44a ff. UrhG) remain unaffected.

4.3 Trademarks, logos and the Platform software are owned by Location Science or its licensors.

5. Your Obligations

5.1 You will use the Platform only in accordance with applicable law and these Terms.

5.2 You must not misuse the Platform, in particular not: disrupt or overload its operation; introduce malware; circumvent security features; decompile or reverse-engineer the app except as permitted by law (§ 69e UrhG); or share access with third parties.

5.3 Where the Platform offers interaction features (e.g. ratings, comments, error reports), your contributions must not infringe third-party rights and must not contain unlawful, offensive or age-inappropriate material. You grant us a non-exclusive, royalty-free right to use such contributions to operate and improve the Platform.

6. Safety on the Go — Important Notices

6.1 Personal responsibility. Tours and suggested routes are for orientation only. You move in traffic and terrain at your own responsibility. Always observe traffic rules, signage, barriers, weather conditions and your personal fitness; they always take precedence over information in the app.

6.2 No use in dangerous situations. Do not operate the app while driving a vehicle or crossing a road. Use audio content in a way that lets you remain aware of your surroundings.

6.3 Possible inaccuracies. Location data, routes and (in particular automatically translated) directions may be inaccurate, outdated or erroneous. Do not follow any instruction that is recognisably unsafe or impermissible on site, and do not enter areas that are not publicly accessible or are recognisably dangerous.

6.4 Our liability is governed by Section 11; the above notices do not limit the mandatory liability provided for there.

7. Availability, Changes, Updates

7.1 We aim for high availability of the Platform but do not owe uninterrupted availability. Maintenance, further development and disruptions may lead to temporary restrictions.

7.2 We may further develop the Platform and make changes to digital products to the extent permitted under § 327r BGB (valid reason, no additional cost to you, clear information; with a statutory termination right in case of significant impairment).

7.3 We will provide updates (including security updates) necessary to keep the Platform in conformity with the contract and inform you of them (§ 327f BGB). If you fail to install updates we provide, we are not liable for defects resulting solely from the missing update, provided we informed you of the update and the consequences of not installing it.

7.4 Individual content items, POIs or tours may be removed or cease to be available at any time (e.g. on termination of the cooperation with a content provider or for legal reasons); there is no claim to permanent availability of specific content.

8. Moderation and Reporting of Illegal Content (Digital Services Act)

8.1 If you consider content on the Platform to be illegal or in breach of our guidelines, you can report it to us by email to [email protected]. Please describe the content, where it appears (e.g. POI/tour) and your reasons.

8.2 We review sufficiently substantiated notices promptly and diligently, decide on measures (e.g. removal or blocking) and inform you of our decision to the extent required by law. We may, after prior warning, disregard abusive, manifestly unfounded mass reports.

8.3 Automated moderation. To check content for illegality and for compliance with our guidelines and the 4+ / “Everyone” age rating, we use automated tools, including AI-based systems, alongside human review. These may review content from content providers before or after publication and may flag conspicuous content for human review or defer its publication. In notifications of moderation decisions we indicate whether automated means were used, to the extent required by law; decisions can be reviewed by a human via [email protected].

9. Data Protection

Information on the processing of personal data (including location data) can be found in our Privacy Policy: https://location-science.com/en/privacy/. The Privacy Policy is not part of these Terms but a statutory information notice.

10. Warranty

The statutory warranty rights for digital products (§§ 327 ff. BGB) apply to the provision of the Platform to the extent their scope of application is opened (in particular where a price is paid or personal data are provided as consideration). Your statutory rights are not limited by these Terms.

11. Liability

11.1 We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz), and to the extent we have given a guarantee.

11.2 For slight negligence, we are liable only for breach of an essential contractual obligation (a “cardinal duty” — an obligation whose fulfilment is essential to the proper performance of the contract and on whose observance you may regularly rely). In that case our liability is limited to the foreseeable damage typical for this type of contract.

11.3 Any further liability is excluded. The limitations also apply to the personal liability of our staff, representatives and agents.

12. Consumer Right of Withdrawal

12.1 If you conclude a distance contract with us as a consumer (§ 13 BGB), you have a statutory right of withdrawal of fourteen (14) days where its requirements are met. Details are set out in the withdrawal instruction in Annex D-1 (D1_Widerrufsbelehrung_Endnutzer_EN; German version: D1_Widerrufsbelehrung_Endnutzer_DE), which forms part of these Terms.

12.2 For contracts for the supply of digital content not supplied on a tangible medium, the withdrawal right expires once we have begun performance after you expressly consented, acknowledged that you thereby lose your withdrawal right, and we provided you with a confirmation pursuant to § 312f BGB.

12.3 Payments via app stores. Where payments (e.g. support contributions under Section 2.7) are processed through an app store’s payment system, the contracting party, payment processing and refund procedures for the payment transaction are governed by the terms of the relevant store; on the Apple App Store, Apple regularly acts as merchant of the in-app purchase. Your statutory rights against us remain unaffected.

13. Term and Termination

13.1 The usage contract runs indefinitely. You may end it at any time by deleting your account (in the account settings or by email to [email protected]) and uninstalling the app.

13.2 We may terminate the contract for convenience on thirty (30) days’ notice in text form. The right to terminate for good cause (e.g. serious or repeated breaches of Section 5) remains unaffected; in case of breaches we may also temporarily suspend your account, of which we will inform you, stating reasons, to the extent required by law.

14. Changes to these Terms

14.1 We may amend these Terms for valid reasons (e.g. changes in law, case law, store policies or functionality). We will notify you of changes in text form (e.g. in the app or by email) at least thirty (30) days before they take effect.

14.2 Material changes that shift the contractual balance to your disadvantage take effect only with your consent. We will treat silence as consent only where the law permits; we will separately point this out in the change notice, together with your right to terminate free of charge before the change takes effect.

15. Dispute Resolution

15.1 We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

16. Special Provisions for App Stores

16.1 If you obtain the app via the Apple App Store or Google Play, their terms apply in addition. This contract is between you and Location Science, not with Apple or Google; Apple and Google have no maintenance or support obligations for the app and are not liable for any claims relating to the app or these Terms.

16.2 Apple Inc. and its subsidiaries are third-party beneficiaries of the provisions of these Terms that concern you and may enforce them against you. You represent that you are not located in a country subject to a US government embargo and are not on any relevant sanctions list, to the extent the app-store terms so require.

17. Final Provisions

17.1 Governing law. The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.

17.2 Jurisdiction. For consumers, the statutory rules on jurisdiction apply; a consumer may only be sued in the courts of their place of residence.

17.3 Severability. If a provision is or becomes invalid, the remainder of the contract stays in force; the statutory rules replace the invalid provision.

17.4 Language. These Terms are provided in German and English. The German version is the binding and authoritative version; in the event of any discrepancy it prevails. This is subject to the exception that, for a consumer habitually resident in a country with another official language, mandatory consumer-protection law may require the version in that language to govern.

17.5 Contract text. We do not permanently store the contract text in retrievable form; the current version of these Terms is available at https://location-science.com/en/terms/. You can download and save these Terms when the contract is concluded.